A customer's mother seemed to be struggling with holding onto items in her home, making it unsafe to live in. So she contacted our team for an-home estimate to come out and asses the situation and see how we could help. Like a lot of hoarders, the mother felt very connected to the items she had for so long so it was going to be a sensitive situation to face when needed.
Before completing the job, our team of luggers was given a rundown of the situation. Although our team is sensitive to people's feelings on every job, this one had to be treated even more delicately. The mother was onsite, but our team was very respectful of her and her feelings throughout the entire ordeal. Our team cleared more than three trucks of items, and were actually able to donate a little bit as well, making the mother and daughter feel a little more at ease.
our service area